Simple gestures make one couple’s day!
To the editor, West Hartford News:
These days, you hear business people still saying things like “we stand behind the quality of our work” - but it is increasingly rare that their actions match their words.
This is to share a very refreshing story in which the words did match the actions. We had a front walkway put in a few years ago by “TJ” from City Services. Over the years, a portion of it started to sink for some reason. We called “TJ” and asked what he would do about it and he said he would fix it, because “he stands behind his work.”
You might imagine our surprise when one morning we heard banging outside our house and saw a person from City Services working on our walkway – “TJ” really was doing what he said he would do.
So, while things like the Easter Bunny and fairies may be things from the past , there is still at least one contractor who stands behind his work – and we know that because we experienced it first hand. This simple gesture by “TJ” really made our day.
Maggie and Jim G., West Hartford, CT
"We just can’t say enough great things about City Services. Jason and TJ have done many projects for us, always perfectly executed, on time and beautiful. And the best part, they come back to help us keep it looking as good as the day they put it in. City Services is professional service from start to finish and we refuse to work with anyone else!"
Chip T., Glastonbury, CT
"Yard looks beautiful! Everyone who has seen it oohs and ahhhs! No doubt we will be turning to you again for landscaping services at some point. Feel free to use us for a reference! Many thanks!"
Brad S., West Hartford, CT
Thanks for doing a great Job! we will surely contact you for work in the future....
Mr. & Mrs. S., West Hartford, CT
I am pleased to send the enclosed check for the work completed at our home. The sidewalk is a vast improvement, and we take this opportunity to thank you, and your skilled, polite, and considerate workmen for a job extremely well done. We are very, very pleased!!!
Ron C., West Hartford, CT
"Thanks for a great looking front stoop! - What a transformation!"
Barbara B., West Hartford, CT
"I just wanted to thank you for the beautiful job you and your crew did on the wall around the tree and the area in the back yard! I can't believe the difference!! I look forward to working with you on future projects!"
Holly H., West Hartford, CT
"By the way. We love the stoop and the how the work turned out. The pillars are in and everything looks wonderful. Thanks for the quick response and wonderful work."
Jennifer & Steve, West Hartford, CT