These days, you hear business people still saying things like “we stand behind the quality of our work” – but it is increasingly rare that their actions match their words.
This is to share a very refreshing story in which the words did match the actions. We had a front walkway put in a few years ago by “TJ” from City Services. Over the years, a portion of it started to sink for some reason. We called “TJ” and asked what he would do about it and he said he would fix it, because “he stands behind his work.”
You might imagine our surprise when one morning we heard banging outside our house and saw a person from City Services working on our walkway – “TJ” really was doing what he said he would do.
So, while things like the Easter Bunny and fairies may be things from the past , there is still at least one contractor who stands behind his work – and we know that because we experienced it first hand. This simple gesture by “TJ” really made our day.